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Chaff
Hi all,
i'm despreate for some help i read a previous post saying to use malware bytes malware removal it found it and claimed to remove it but it was back within 10 minutes and now malware cannnot find it yet i can under search. i have tried hijack this norton 360 i have tried spyware doctor i've even trioed deleting it manually evey time it just comes back.any help would be appreciated
Many thanks for your time!

Tried malware didn't work any more suggestions Thank you to Bobbi Flekman
Bobbi Flekman
Hi Chaff,

QUOTE
i'm despreate for some help i read a previous post saying to use malware bytes malware removal it found it and claimed to remove it but it was back within 10 minutes and now malware cannnot find it yet i can under search. i have tried hijack this norton 360 i have tried spyware doctor i've even trioed deleting it manually evey time it just comes back.any help would be appreciated
Many thanks for your time!

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application. (If using Windows Vista, be sure to "Run As Administrator")
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

If you do not have the latest version of HijackThis (version 2.0.2), download HijackThis.
http://www.trendsecure.com/portal/en-US/to...ckthis/download

Install the program and run it. Click "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that and copy and paste its contents in a new thread in the HELP! Think you are Infected? forum.

Most of what it lists will be harmless or even essential, don't fix anything yet. Someone will be along to tell you what steps to take after you post the contents of the scan results.
Chaff
Tried what you said again but it did not find anything when i first tried it 3 days ago it found it and said it had removed it but it came back with ion 10 mins i can still fin it if i do a search can anyone help me?
TheSentinel
Heya chaff

Welcome at Gladiator Security Forums flowerz.gif. We hope you'll enjoy this community finding that help you're looking for.
Our board has members, visitors and staff members worldwide. Our staff members are all volunteers. So please keep patience and drop your HJT log like our Admin Bobbi Flekman told you. We have three of the best HJT log experts at GSF, so please...wait til one shows up.

Before posting your log follow the instructions here please:

READ THIS FIRST (HJT rules)

then post your HijackThis log in

HELP! Think you are Infected? forum and our experts will give you recommendations what to do.

Regards
B. Udo
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