I need help from you guys regarding my laptop. My system was infected with viruses and malwares and I had cleaned up using anti virus, adaware and spybot s&d etc.... Although my laptop seems to be back to normal after all these long and tedious processes, erractic problems still persist and I can't seem to find any solutions to it. The symptoms are:
1) I am unable to run my task manager through <CTL> , <ALT>, <DEL> as well as through C:\WINDOWS. Nothing occur everytime I press the " Task Manager" button.
2) My Language bar seems to "locked up"; everytime I uncheck the "turn off advanced text services" check box, it will remain checked after I apply the change. Not only that, I couldn't select any of the check box on the "Language Bar Setting".
3) Everytime I click on the "shutdown" button (either from the " Start Menu" or <CTL> , <ALT>, <DEL> function), my system seem to "freeze up" for a couples of minutes before the "Shutdown" dialog box appear for me to select the options.
Apart from these, I think my system is operating normally, period.
Below are my hijackthis log file for your references
----------------------------------------------------------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:52:59 PM, on 6/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec
Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec
Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec
Shared\SNDSrvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec
AntiVirus\DefWatch.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft
Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Analog
Devices\SoundMAX\SMAgent.exe
C:\Program Files\Speed Disk\nopdb.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Analog
Devices\SoundMAX\PmProxy.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\TPWRTRAY.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Drag'n Drop
CD+DVD\BinFiles\DragDrop.exe
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\Common Files\Symantec
Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program
Files\Google\GoogleToolbarNotifier\GoogleToolba
rNotifier.exe
C:\Program Files\Norton Utilities\SYSDOC32.EXE
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend
Micro\HijackThis\HijackThis.exe
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32
-C1FB-11D2-892F-0090271D4F88} - C:\Program
Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-
C3F9-4EFB-9B51-7695ECA05670} - C:\Program
Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 7.0
\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: flashget urlcatch - {2F364306-AA45-
47B5-9F9D-39A8B94E7EF7} -
D:\Program\FlashGet\jccatch.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-
828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program
Files\BitComet\tools\BitCometBHO_1.2.1.2.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-
68BC-4B02-94D6-2FC0DE4A7897} - C:\Program
Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-
462C-B6EB-D4DAF1D92D43} - C:\Program
Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-
A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper -
{9030D464-4C02-4ABF-8ECC-5164760863C6} -
C:\Program Files\Common Files\Microsoft
Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-
01DD-4d91-8333-CF10577473F7} - c:\program
files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO -
{AF69DE43-7D58-4638-B6FA-CE66B5AD205D} -
C:\Program
Files\Google\GoogleToolbarNotifier\3.0.1225.986
8\swg.dll
O2 - BHO: Windows Live Toolbar Helper -
{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} -
C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-
81EF-470C-9057-481BA8380DBA} -
D:\Program\FlashGet\getflash.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5
-8D29-0050BA6940E3} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD
-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program
Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-
11D2-892F-0090271D4F88} - C:\Program
Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-
9B18-009027A5CD4F} - c:\program
files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [PmProxy] C:\Program
Files\Analog Devices\SoundMAX\PmProxy.exe
O4 - HKLM\..\Run: [00THotkey]
C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [Apoint] C:\Program
Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Program
Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [ezShieldProtector for Px]
C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Drag'n Drop CD+DVD]
C:\Program Files\Drag'n Drop
CD+DVD\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [IMJPMIG8.1]
"C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil
/RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002]
C:\WINDOWS\system32
\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync]
C:\WINDOWS\system32
\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A]
C:\WINDOWS\system32
\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Synchronization Manager] %
SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [ccApp] "C:\Program
Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1
\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Windows Defender]
"C:\Program Files\Windows
Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched]
"C:\Program Files\Java\jre1.6.0_05
\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray]
C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd]
C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers]
C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RRT-Auto] C:\Documents and
Settings\Administrator\Desktop\RRT\RRT.exe auto
O4 - HKLM\..\RunServices: [Windows Recylinder
Check] vdkvdqcfde.exe
O4 - HKLM\..\RunServices: [Wscript]
C:\WINDOWS\system32\sysutil32.exe
O4 - HKCU\..\Run: [swg] C:\Program
Files\Google\GoogleToolbarNotifier\GoogleToolba
rNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program
Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [UnHackMe Monitor] C:\Program
Files\UnHackMe\hackmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting]
"C:\PROGRA~1\COMMON~1\MICROS~1
\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting]
"C:\PROGRA~1\COMMON~1\MICROS~1
\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Reader Speed
Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0
\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk =
C:\Program Files\Microsoft Office\Office10
\OSA.EXE
O4 - Global Startup: Norton System Doctor.lnk =
C:\Program Files\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: RAMASST.lnk =
C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &D&ownload &with
BitComet - res://C:\Program
Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all
video with BitComet - res://C:\Program
Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all
with BitComet - res://C:\Program
Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: &Download All with
FlashGet - D:\Program\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with
FlashGet - D:\Program\FlashGet\jc_link.htm
O8 - Extra context menu item: &Windows Live
Search - res://C:\Program Files\Windows Live
Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search -
file:///C:\Program Files\Yahoo!
\Common/ycsrch.htm
O8 - Extra context menu item: Add to Windows
&Live Favorites -
http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to
Microsoft Excel - res://C:\PROGRA~1\MICROS~2
\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary
- file:///C:\Program Files\Yahoo!
\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps -
file:///C:\Program Files\Yahoo!
\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS -
file:///C:\Program Files\Yahoo!
\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-
11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-
68BC-4B02-94D6-2FC0DE4A7897} - C:\Program
Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: BitComet - {D18A0B52-D63C-
4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program
Files\BitComet\tools\BitCometBHO_1.2.1.2.dll/206
(file missing)
O9 - Extra button: ?ì3μ - {D6E814A0-E0C5-11d4-
8D29-0050BA6940E3} -
D:\Program\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: ?ì3μ(FlashGet) -
{D6E814A0-E0C5-11d4-8D29-0050BA6940E3} -
D:\Program\FlashGet\FlashGet.exe
O9 - Extra button: Messenger - {FB5F1910-F110-
11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger
- {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF:
START_PAGE_URL=http://www.singnet.com.sg
O15 - ESC Trusted Zone:
http://*.update.microsoft.com
O16 - DPF: {00B71CFB-6864-4346-A978-
C0A14556272C} (Checkers Class) -
http://messenger.zone.msn.com/binary/msgrchkr.
cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-
494B6333150B} (Minesweeper Flags Class) -
http://messenger.zone.msn.com/binary/MineSwee
per.cab31267.cab
O16 - DPF: {2B866353-E598-4403-8E4D-
B871AB30DC55} (Speed Class) -
http://www.singnet.com.sg/technical/helptools/m
edia/SpeedCtrl.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-
115447494D24} (UnoCtrl Class) -
http://messenger.zone.msn.com/EN-MY/a-
UNO1/GAME_UNO1.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-
4DFAD1796A8D} (MessengerStatsClient Class) -
http://messenger.zone.msn.com/binary/Messenge
rStatsClient.cab31267.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-
B4171D8556A7} (PhotoPickConvert Class) -
http://appdirectory.messenger.msn.com/AppDirect
ory/P4Apps/PhotoSwap/PhtPkMSN.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-
3EE46475B072} (MessengerStatsClient Class) -
http://messenger.zone.msn.com/binary/Messenge
rStatsPAClient.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-
444553540000} (Shockwave Flash Object) -
http://fpdownload2.macromedia.com/get/shockwa
ve/cabs/flash/swflash.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-
F385591623AF} (Solitaire Showdown Class) -
http://messenger.zone.msn.com/binary/SolitaireS
howdown.cab31267.cab
O17 -
HKLM\System\CCS\Services\Tcpip\Parameters:
Domain = npstd.npnet.np.edu.sg
O17 - HKLM\Software\..\Telephony: DomainName
= npstd.npnet.np.edu.sg
O17 - HKLM\System\CS1
\Services\Tcpip\Parameters: Domain =
npstd.npnet.np.edu.sg
O17 - HKLM\System\CS2
\Services\Tcpip\Parameters: Domain =
npstd.npnet.np.edu.sg
O17 - HKLM\System\CS3
\Services\Tcpip\Parameters: Domain =
npstd.npnet.np.edu.sg
O20 - Winlogon Notify: !SASWinLogon - C:\Program
Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Symantec Event Manager (ccEvtMgr)
- Symantec Corporation - C:\Program
Files\Common Files\Symantec
Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation
(ccPwdSvc) - Symantec Corporation - C:\Program
Files\Common Files\Symantec
Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager
(ccSetMgr) - Symantec Corporation - C:\Program
Files\Common Files\Symantec
Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition
Watcher (DefWatch) - Symantec Corporation -
C:\Program Files\Symantec
AntiVirus\DefWatch.exe
O23 - Service: DVD-RAM_Service - Matsushita
Electric Industrial Co., Ltd. -
C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: Google Updater Service (gusvc) -
Google - C:\Program
Files\Google\Common\Google
Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager
(IDriverT) - Macrovision Corporation - C:\Program
Files\Common Files\InstallShield\Driver\11\Intel
32\IDriverT.exe
O23 - Service: Macromedia Licensing Service -
Unknown owner - C:\Program Files\Common
Files\Macromedia Shared\Service\Macromedia
Licensing.exe
O23 - Service: Norton Unerase Protection
(NProtectService) - Symantec Corporation -
C:\Program Files\Norton Utilities\NPROTECT.EXE
O23 - Service: SAVRoam (SavRoam) - symantec -
C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service
(SNDSrvc) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service
(SoundMAX Agent Service (default)) - Analog
Devices, Inc. - C:\Program Files\Analog
Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) -
Symantec Corporation - C:\Program Files\Common
Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec
Corporation - C:\Program Files\Speed
Disk\nopdb.exe
O23 - Service: Symantec AntiVirus - Symantec
Corporation - C:\Program Files\Symantec
AntiVirus\Rtvscan.exe
O23 - Service: SecuROM User Access Service (V7)
(UserAccess7) - Unknown owner -
C:\WINDOWS\system32\UAService7.exe
--
End of file - 13261 bytes
----------------------------------------------------------------------------------------------------------------------------
Hope anyone out there could help me solve my fustrating problem and thanks you for sparing your precious time to read and help out with the problem.