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Gladiator Security Forum > Microsoft Corner > Help & Support and information: MS Windows
trodas
Windows 2000 SP 4 here. After some tweakings and problems (including removal od some spyware and stuff) my Installer service can't be started. Hence, for example, installing anything is not possible. And, for example, FF can't use the M$ java, so...

Anyone know, what to do, beside reinstall, to make it working again?

The C:\WINNT\system32\msiexec.exe /V file is here. The service is not disabled, it is on manual. However when in services I choose to start it, then in fail to and report that "service did not return any error", so it might be a Windows itself fault :furious:

da**. Anyone having some ideas, what to test?
trodas
I tried take a look at the Dial-a-fix utility and I must say it helped me with my other problem - my windows positions are NO remembered before. It found out that there was set some nasty limitations (probably by spyware), witch caused these settings are NOT remembered.
Well, not anymore. Dial-a-fix helped me greatly! http://wiki.djlizard.net/Dial-a-fix#Standard_version

About the installer, I tried so far unregistering and reregistering msiexec:
msiexec /unreg
msiexec /regserver
Sadly no help either. So I tried installing the updated installer ( http://www.microsoft.com/downloads/d...displaylang=en ), sadly no help either. Then I tried the unreg/reg trick again, just to be sure and it's still not helping...

So I fired up FileMon to watch what is going on when I try start the Installer service and the results are only 3 problems:

313 11:46:36 msiexec.exe:776 OPEN C:\WINNT\system32\msiexec.exe.Local NOT FOUND Options: Open Access: All

336 11:46:36 msiexec.exe:776 OPEN C:\WINNT\system32\Program\picture.exe PATH NOT FOUND Options: Open Access: All

363 11:46:36 msiexec.exe:776 QUERY SECURITY C:\WINNT\Installer INVALID DEVICE REQUEST

INVALID DEVICE REQUEST?! uhm.gif


I tried the eventlog too, but nothing about installer seems to be inside it. I cleaned it up and tried starting the service again and it made no log entry. Sadly. I did not use IE at all and I can't even use Java at all, because I can't install Java... I have IE updated to v6, but I stopped using it afer yet another infection and invasion of spyware, thanks to insecure IE.
Never ever again serfing with IE.
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