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Gladiator Security Forum > Malware Help Forum > HELP! Think you are Infected?
emcee
I acquired and cleaned quite a few viruses and spyware programs. What I am left with is my background can no longer be changed. It is Blue and my options to change it are greyed out. Please Help!

My log is as follows:

Logfile of HijackThis v1.99.1
Scan saved at 7:01:26 AM, on 9/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\Program Files\McAfee.com\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [USBToolTip] "C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe"
O4 - HKLM\..\Run: [OASClnt] "C:\Program Files\McAfee.com\VSO\oasclnt.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1147836991392
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
LoPhatPhuud
THe log is reasonably clean, just one item to remove. Now, lets see if we can fix the background issue.


First:
Right Click on the Desktop and select 'Properties'
Select the 'Desktop' tab
Press the 'Customize Desktop' button
Press the 'Web' tab
Uncheck the 'Lock Desktop items' checkbox

(if this does not work, or the 'Web' tab is missing, be sure to let me know in your next post)


Second:
Run HiJackThis and press the Scan' button

When the scan is finished:
Check the following items in HijackThis.
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

Close all windows except HijackThis and click Fix checked.

Reboot in normal mode

Run HiJackThis again and post a new log in this thread.
emcee
I did as you asked. Upon reboot we are getting closer. My normal Win XP with clouds came back and the icons started to load on the desktop.....then back to the blue screen during completion of the startup. Here is the log

Logfile of HijackThis v1.99.1
Scan saved at 4:32:15 PM, on 9/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\Program Files\McAfee.com\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [USBToolTip] "C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe"
O4 - HKLM\..\Run: [OASClnt] "C:\Program Files\McAfee.com\VSO\oasclnt.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1147836991392
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
LoPhatPhuud
Something seems to be hiding ...


Please download SilentRunners from here:
http://www.silentrunners.org/Silent%20Runners.zip

Unzip it to the desktop and double-click on it.
Silent Runners will ask if you want to skip the supplementary search.
Please select 'No' to include them.

The program will take longer to run, but will give us more information.

If you get any kind of warning message about scripts, please choose to allow the script to run.

When the scan is finished, a message will pop up and a logfile will have been created on the desktop.
The logfile is named 'Startup Programs' by default and will be located where the program is.

Please post the entire contents of this logfile for me to see.
emcee
"Silent Runners.vbs", revision 48, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\
"{3405FE01-0891-1033-0630-050305280001}" = ""C:\Program Files\Common Files\{3405FE01-0891-1033-0630-050305280001}\Update.exe" mc-110-12-0000509" [file not found]

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"MCUpdateExe" = "C:\PROGRA~1\mcafee.com\agent\McUpdate.exe" ["McAfee, Inc"]
"MCAgentExe" = "c:\PROGRA~1\mcafee.com\agent\mcagent.exe" ["McAfee, Inc"]
"VSOCheckTask" = ""C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask" ["McAfee, Inc."]
"VirusScan Online" = ""C:\Program Files\McAfee.com\VSO\mcvsshld.exe"" ["McAfee, Inc."]
"USBToolTip" = ""C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe"" ["Pinnacle Systems"]
"OASClnt" = ""C:\Program Files\McAfee.com\VSO\oasclnt.exe"" ["McAfee, Inc."]
"NeroFilterCheck" = "C:\WINDOWS\system32\NeroCheck.exe" ["Ahead Software Gmbh"]
"MMTray" = ""C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"" ["Musicmatch, Inc."]
"MimBoot" = "C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe" ["Musicmatch, Inc."]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"IntelZeroConfig" = ""C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"" ["Intel Corporation"]
"IntelWireless" = ""C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless" ["Intel Corporation"]
"AVG7_CC" = ""C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" /STARTUP" ["GRISOFT, s.r.o."]
"!ewido" = ""C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized" ["Anti-Malware Development a.s."]
"ATIModeChange" = "Ati2mdxx.exe" ["ATI Technologies, Inc."]
"ATIPTA" = "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" ["ATI Technologies, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "AcroIEHlprObj Class"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll" ["Sun Microsystems, Inc."]
{AE7CD045-E861-484f-8273-0445EE161910}\(Default) = (no title provided)
-> {HKLM...CLSID} = "AcroIEToolbarHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{21569614-B795-46b1-85F4-E737A8DC09AD}" = "Shell Search Band"
-> {HKLM...CLSID} = "Shell Search Band"
\InProcServer32\(Default) = "C:\WINDOWS\system32\browseui.dll" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {HKLM...CLSID} = "Portable Media Devices"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {HKLM...CLSID} = "Portable Media Devices Menu"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{506F4668-F13E-4AA1-BB04-B43203AB3CC0}" = "{506F4668-F13E-4AA1-BB04-B43203AB3CC0}"
-> {HKLM...CLSID} = "ImageExtractorShellExt Class"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Visio11\VISSHE.DLL" [null data]
"{D66DC78C-4F61-447F-942B-3FB6980118CF}" = "{D66DC78C-4F61-447F-942B-3FB6980118CF}"
-> {HKLM...CLSID} = "CInfoTipShellExt Class"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Visio11\VISSHE.DLL" [null data]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802}" = "Adobe.Acrobat.ContextMenu"
-> {HKLM...CLSID} = "Acrobat Elements Context Menu"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat Elements\ContextMenu.dll" ["Adobe Systems Inc."]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {HKLM...CLSID} = "AVG7 Find Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]
"{7C9D5882-CB4A-4090-96C8-430BFE8B795B}" = "Webroot Spy Sweeper Context Menu Integration"
-> {HKLM...CLSID} = "Webroot Spy Sweeper Context Menu Integration"
\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" [file not found]
"{DDE4BEEB-DDE6-48fd-8EB5-035C09923F83}" = "UnlockerShellExtension"
-> {HKLM...CLSID} = "UnlockerShellExtension"
\InProcServer32\(Default) = "C:\Program Files\Unlocker\UnlockerCOM.dll" [null data]
"{e82a2d71-5b2f-43a0-97b8-81be15854de8}" = "ShellLink for Application References"
-> {HKLM...CLSID} = "ShellLink for Application References"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dfshim.dll" [MS]
"{E37E2028-CE1A-4f42-AF05-6CEABC4E5D75}" = "Shell Icon Handler for Application References"
-> {HKLM...CLSID} = "Shell Icon Handler for Application References"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dfshim.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}" = "Microsoft AntiMalware ShellExecuteHook"
-> {HKLM...CLSID} = "Microsoft AntiMalware ShellExecuteHook"
\InProcServer32\(Default) = "C:\PROGRA~1\WIFD1F~1\MpShHook.dll" [MS]
INFECTION WARNING! "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "ewido anti-spyware 4.0"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\shellexecutehook.dll" ["Anti-Malware Development a.s."]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]
INFECTION WARNING! IntelWireless\DLLName = "C:\Program Files\Intel\Wireless\Bin\LgNotify.dll" ["Intel Corporation"]
INFECTION WARNING! WRNotifier\DLLName = "WRLogonNTF.dll" [file not found]

HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
Adobe.Acrobat.ContextMenu\(Default) = "{D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802}"
-> {HKLM...CLSID} = "Acrobat Elements Context Menu"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat Elements\ContextMenu.dll" ["Adobe Systems Inc."]
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" ["Anti-Malware Development a.s."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" ["Anti-Malware Development a.s."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]
SpySweeper\(Default) = "{7C9D5882-CB4A-4090-96C8-430BFE8B795B}"
-> {HKLM...CLSID} = "Webroot Spy Sweeper Context Menu Integration"
\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" [file not found]
UnlockerShellExtension\(Default) = "{DDE4BEEB-DDE6-48fd-8EB5-035C09923F83}"
-> {HKLM...CLSID} = "UnlockerShellExtension"
\InProcServer32\(Default) = "C:\Program Files\Unlocker\UnlockerCOM.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]


Group Policies [Description]:
-----------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\
HIJACK WARNING! "ForceActiveDesktopOn"=dword:00000001
[enables Active Desktop and prevents disabling it]

"Wallpaper" = (value not set)
[disables the Display Properties|Desktop (tab) (except the "Customize
Desktop..." button); selects wallpaper if Active Desktop is enabled]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop enabled via Group Policy.

Wallpaper selected via Group Policy.


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\

HKCU\Software\Microsoft\Internet Explorer\Desktop\Components\0\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\logon.scr" [MS]


Startup items in "Marcelino" & "All Users" startup folders:
-----------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Acrobat Assistant" -> shortcut to: "C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe" ["Adobe Systems Inc."]
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]
"dlbcserv" -> shortcut to: "C:\Program Files\Dell Photo Printer 720\dlbcserv.exe" [null data]
"Exif Launcher" -> shortcut to: "C:\Program Files\FinePixViewer\QuickDCF.exe" ["FUJI PHOTO FILM CO., LTD."]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]


Enabled Scheduled Tasks:
------------------------

"McAfee.com Scan for Viruses - My Computer (INSPIRON8500-Marcelino)" -> launches: "c:\program files\mcafee.com\vso\mcmnhdlr.exe /runtask:0" ["McAfee, Inc."]
"MP Scheduled Scan" -> launches: "C:\Program Files\Windows Defender\MpCmdRun.exe Scan -RestrictPrivileges" [MS]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 04, 07 - 18
%SystemRoot%\system32\rsvpsp.dll [MS], 05 - 06


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}"
-> {HKLM...CLSID} = "Yahoo! Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll" ["Yahoo! Inc."]
"{47833539-D0C5-4125-9FA8-0819E2EAAC93}"
-> {HKLM...CLSID} = "Adobe PDF"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [null data]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{BA52B914-B692-46C4-B683-905236F6F655}" = "McAfee VirusScan"
-> {HKLM...CLSID} = "McAfee VirusScan"
\InProcServer32\(Default) = "c:\progra~1\mcafee.com\vso\mcvsshl.dll" ["McAfee, Inc."]
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = (no title provided)
-> {HKLM...CLSID} = "Yahoo! Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll" ["Yahoo! Inc."]
"{47833539-D0C5-4125-9FA8-0819E2EAAC93}" = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [null data]

Explorer Bars

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{182EC0BE-5110-49C8-A062-BEB1D02A220B}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [null data]

Dormant Explorer Bars in "View, Explorer Bar" menu

HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\(Default) = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC}"
-> {HKCU...CLSID} = "Java Plug-in"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll" ["Sun Microsystems, Inc."]
-> {HKLM...CLSID} = "Java Plug-in 1.5.0_06"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll" ["Sun Microsystems, Inc."]

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\system32\Ati2evxx.exe" ["ATI Technologies Inc."]
AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe" ["GRISOFT, s.r.o."]
Dell Wireless WLAN Tray Service, wltrysvc, "C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe" [null data]
EvtEng, EvtEng, "C:\Program Files\Intel\Wireless\Bin\EvtEng.exe" ["Intel Corporation"]
ewido anti-spyware 4.0 guard, ewido anti-spyware 4.0 guard, "C:\Program Files\ewido anti-spyware 4.0\guard.exe" ["Anti-Malware Development a.s."]
Iomega App Services, Iomega App Services, ""C:\PROGRA~1\Iomega\System32\AppServices.exe"" ["Iomega Corporation"]
iPodService, iPodService, "C:\Program Files\iPod\bin\iPodService.exe" ["Apple Computer, Inc."]
LexBce Server, LexBceS, "C:\WINDOWS\system32\LEXBCES.EXE" ["Lexmark International, Inc."]
RegSrvc, RegSrvc, "C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe" ["Intel Corporation"]
Spectrum24 Event Monitor, S24EventMonitor, "C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe" ["Intel Corporation "]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
Adobe PDF Port\Driver = "C:\WINDOWS\system32\AdobePDF.dll" ["Adobe Systems Incorporated."]
Dell Network Port\Driver = "LEXLMPM.DLL" ["Lexmark International, Inc."]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 186 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 19 seconds.
---------- (total run time: 249 seconds)
emcee
Thanks for looking at this. I hope this helps. Also, I am not able to install yesterdsay Microsoft upates. I get the Blue Screen of Death. Sometimes it tells me I have a bad device driver and to try to install latest video drivers or decellerate the speed of my video card? I imagine it is all related! Thanks again and please let me know

Emcee
LoPhatPhuud
First:
Launch Notepad, and copy/paste in the box below to a new text file.
Save it on your Desktop as fixme.reg

CODE
Windows Registry Editor Version 5.00
[-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run]

Locate fixme.reg on your Desktop and double-click on it.

You will receive a prompt similar to: "Do you wish to merge the information into the registry?".
Answer 'Yes' and wait for a message to appear similar to "Merged Successfully".


Second:

Reboot into Normal Mode and delete the following folder:
C:\Program Files\Common Files\{3405FE01-0891-1033-0630-050305280001}\


Third:
I notice you have Ewido installed. Update the definitions and do a ful scan, removing what it finds. Post the log in this thread, please.
emcee
Will do. Thanks for all your efforts. In the meantime here is some info from the Blue Screen of Death.

Error caused by a video device driver

Thank you for sending an error report to Microsoft.

Error report summary

Error type Windows stop error (A message appears on a blue screen with error code information)
Solution available? Yes
What does this error mean? You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
Cause A video adapter device driver
Computer symptoms A message appears on a blue screen with error code information:

STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER
- or -
STOP: 0x100000EA THREAD_STUCK_IN_DEVICE_DRIVER_M

Action for you to take

We have analyzed your error report and there are two solutions for this problem for you to choose between.

+ Solution 1: Install the most current driver for your video card
Go to the Microsoft Update website to see if there are any updated drivers for your video card. A driver is software that enables hardware or devices (such as a printer, mouse, or keyboard) to work with your computer. Every device needs a driver in order for it to work. If there are any drivers listed, you should install them.
If there are no updated drivers at Microsoft Update, and you know the manufacturer of the video card, contact the card manufacturer's product support service for assistance.
If there are no updated drivers at Microsoft Update, you don't know the name of the manufacturer of the video card, and you need more help diagnosing and resolving this problem, contact your computer manufacturer's product support service.

+ Solution 2: Manually decrease Hardware Acceleration for your video adapter
This procedure prevents the display driver from programming the hardware incorrectly, but you may lose some display functionality and performance. Although you can increase the hardware acceleration settings higher than None to regain functionality and performance, these settings increase the chance that the issue will occur again. For maximum stability, leave hardware acceleration turned off.

Click Start, click Control Panel, and then double-click Display.
Click the Settings tab, and then click Advanced.
Click the Troubleshoot tab, move the Hardware Acceleration slider to None, and then clear the Enable Write Combining check box.
Click OK, and then click OK.
Note: This procedure prevents the display driver from programming the hardware incorrectly, but you may lose some display functionality and performance. Although you can increase the hardware acceleration settings higher than None to regain functionality and performance, these settings increase the chance that the issue will occur again. For maximum stability, leave hardware acceleration off.
Article ID : 11
Last Review : February 28, 2006
Revision : 1.0

Additional Technical Information

Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)

--------------------------------------------------------------------------------


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LoPhatPhuud
Go to the web site of the video card manufacturer and download the msot recent drivers for your card and operating system.

Then reboot into Safe Mode and uninstall your current drivers, reboot again and install the new ones.
emcee
Ewido Scan is still running.

I have the following:
Video Adapter Properties
Device Description MOBILITY RADEON 9000
Adapter String MOBILITY RADEON 9000
BIOS String BK-ATI VER008.006.009.005
Chip Type MOBILITY RADEON 9000 AGP (0x4C66)
DAC Type Internal DAC(350MHz)
Installed Drivers ati2dvag (6.14.10.6371)
Memory Size 32 MB

Video Adapter Manufacturer
Company Name ATI Technologies Inc.
Product Information http://www.ati.com/products/home-office.html
Driver Download http://www.ati.com/support/driver.html


I have uninstalled and reinstalled the drivers twice. The drivers I have tried are both from ATI and Dell.

I tried ATI the first time:
6-5_encoder_32464.exe
6-5_xp-2k_dd_ccc_wdm_enu_32464.exe
dotnetfx.exe

I tried Dell the second time:
M9XPA04L.EXE
R71801.EXE
R88792.EXE

Each one of these sucessfully gets my card working again but when trying to install one of the 3 programs I get an error:

ATI - ".INF error Video Driver Not Found"
Dell - "Can't find NVIDIA Video Adapter"

The resolution looks great and I can definitely tell the difference when it is uninstalled and re-installed. However I am getting the Blue Screen of Death upon installing Microsoft's Updates!?

Thanks again and I will post the Ewido log when it is done.

Emcee
emcee
Here is the Ewido Log:

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 9:50:48 PM 9/13/2006

+ Scan result:



C:\Documents and Settings\Marcelino\Cookies\marcelino@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Marcelino\Cookies\marcelino@advertising[1].txt -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\Marcelino\Cookies\marcelino@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Marcelino\Cookies\marcelino@burstnet[2].txt -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\Marcelino\Cookies\marcelino@www.burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\Marcelino\Cookies\marcelino@com[1].txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Marcelino\Cookies\marcelino@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\Marcelino\Cookies\marcelino@fastclick[1].txt -> TrackingCookie.Fastclick : Cleaned.
C:\Documents and Settings\Marcelino\Cookies\marcelino@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned.
C:\Documents and Settings\Marcelino\Cookies\marcelino@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned.


::Report end

Any ideas on the video driver?

Your the best man!

Thanks,

Emcee
LoPhatPhuud
Wish I could be more help, but this one has me stumped.

You can try the Dell support forums and see if anyone else has had this problem. Also, check the MS knowledge base and see if they have any additional info. I'll do some checking and post if I find anything.
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