I am running Windows XP with IE6 on a firewalled broadband connection. AVG has identifed that Dialer.6.G has infected my PC but cannot remove it to the vault. I have turned off sytem restore and rebooted and turned system restore back on. I have run various trojan detectors but nothing is found on my system I have run Hijack this and the following log appears:
Logfile of HijackThis v1.97.5
Scan saved at 08:44:02, on 20/03/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp3\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\program files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\Program Files\Eraser\eraser.exe
C:\program files\BigFix\BigFix.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\program files\U.S. Robotics\SureConnect ADSL Modem\SureConnect ADSL Utility\USRSureConnect.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\PROGRA~1\Agnitum\Tauscan 1.6\tauscan.exe
C:\PROGRA~1\Agnitum\Tauscan 1.6\taumon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Carl's\Local Settings\Temp\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://collections.inhost.info/detect/urgent.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.my.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.my.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://collections.inhost.info/detect/urgent.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://collections.inhost.info/detect/urgent.html
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://collections.inhost.info/detect/urgent.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://collections.inhost.info/detect/urgent.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://collections.inhost.info/detect/urgent.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://sharempeg.com/xsearch/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll
O2 - BHO: (no name) - {8272B062-BD4D-4EAD-A149-45B3CE3F5CDA} - C:\WINDOWS\GPalm.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Band Class - {8272B062-BD4D-4EAD-A149-45B3CE3F5CDA} - C:\WINDOWS\GPalm.dll
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [GreasyPalmUpdate] C:\WINDOWS\GreasyPalmUpdate.exe
O4 - HKLM\..\Run: [SpyHunter] C:\program files\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [Tau Monitor] C:\PROGRA~1\Agnitum\Tauscan 1.6\taumon.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\program files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - Global Startup: BigFix.lnk = C:\program files\BigFix\BigFix.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\program files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\program files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: U.S. Robotics SureConnect ADSL Utility.lnk = ?
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Translate Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Money Viewer (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...ector/swdir.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {4D561B31-49A0-4E2C-8AFF-353468EC669B} (GreasyPalmInstallHelper Class) - http://www.greasypalm.co.uk/bho/update/GreasyPalm.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/244a30e01d9011825f05/...ip/RdxIE601.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {638AF6A2-81A1-4655-9FFA-9FC09CDE22CF} (CScanner Object) - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.brightstreet.com/cif/download/bin/actxcab.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\Resources\IntraLaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/Template...nloads/outc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DE304D5E-F868-42FE-AB73-1D4A986056CD}: NameServer = 194.106.56.6 194.106.33.42
Any advice/assistance would be appreciated. :)
Full Version: Trojan horse Dialer.6.G
Hi carl and welcome to the forum 
First, you have an old outdated version of HijackThis and it is not in a good location. You need to delete that one and get the latest version l.97.7. Download *Hijack This!*
http://www.spywareinfo.com/downloads/tools/HijackThis.exe
or here:
http://www.majorgeeks.com/downloadget.php?...a8baee6434cfc13
Please make a new folder to put your HijackThis.exe into. Anywhere on your hard drive is fine other than your Desktop or the Temp folder. We suggest you use something like "C:\Program Files\HijackThis" but feel free to use any name. This is to ensure it makes the necessary backups for recovery if needed. Download and save the contents to the new folder you made and then navigate to the HijackThis.exe to run it. Make sure you are offline with all browsers closed and nothing else open but HijackThis.exe. Then, doubleclick HijackThis.exe, and hit "Scan".
Put an x in the boxes next to these items, then press *fix checked* (see my notes on items that are optional but recommended to fix)
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://collections.inhost.info/detect/urgent.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://collections.inhost.info/detect/urgent.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://collections.inhost.info/detect/urgent.html
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://collections.inhost.info/detect/urgent.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://collections.inhost.info/detect/urgent.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://collections.inhost.info/detect/urgent.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://sharempeg.com/xsearch/
O2 - BHO: (no name) - {8272B062-BD4D-4EAD-A149-45B3CE3F5CDA} - C:\WINDOWS\GPalm.dll<---Greasy Palm Toolbar (open for debate as to whether this is malware or not....Did you install this yourself? If not, let HijackThis fix it).
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O3 - Toolbar: Band Class - {8272B062-BD4D-4EAD-A149-45B3CE3F5CDA} - C:\WINDOWS\GPalm.dll<---Again, install by GreasyPalm. Optional to *fix*
O4 - HKLM\..\Run: [GreasyPalmUpdate] C:\WINDOWS\GreasyPalmUpdate.exe Greasy Palm again (Optional)
O4 - HKLM\..\Run: [SpyHunter] C:\program files\SpyHunter\SpyHunter.exe Optional, but this program is a ripoff Antispyware scanner. You have to pay to let it remove anything and there are others which are MUCH better at removing spyware and they are FREE. Recommended you uninstall this program and get either Adaware or Spybot (listed on this page): How to Stop Hijackers & Spyware Infections, And other malware too!
http://forum.gladiator-antivirus.com/index...?showtopic=9857
O16 - DPF: {4D561B31-49A0-4E2C-8AFF-353468EC669B} (GreasyPalmInstallHelper Class) - http://www.greasypalm.co.uk/bho/update/GreasyPalm.cab <----Greasy Palm, again (Optional)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/244a30e01d9011825f05/...ip/RdxIE601.cab <---netster spyware
Reboot your PC.
As for the trojan AVG is detecting - it is most likely in your Temporary Internet Files folder. Please empty the contents of that folder (clear out your cache) to resolve that problem.
One of your old start page entries lead to a Coolwebsearch hijacker domain. Just to be sure you don't have remnants of that parasite, please download and run this free tool called CWShredder (specially made to remove Coolwebsearch and it's many variants)
Download it here:
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
or
Here:
http://www.majorgeeks.com/downloadget.php?...6c5901960cc6e24
Just download it, and click on it (You will need to have all browsers and any open windows closed). Hit the *Fix* button to run it. Let it fix what it finds. When done, press *next* and you will get the results, and then *exit*
Now, please rescan with HijackThis after doing all that and post a new log to be sure we got everything :)
First, you have an old outdated version of HijackThis and it is not in a good location. You need to delete that one and get the latest version l.97.7. Download *Hijack This!*
http://www.spywareinfo.com/downloads/tools/HijackThis.exe
or here:
http://www.majorgeeks.com/downloadget.php?...a8baee6434cfc13
Please make a new folder to put your HijackThis.exe into. Anywhere on your hard drive is fine other than your Desktop or the Temp folder. We suggest you use something like "C:\Program Files\HijackThis" but feel free to use any name. This is to ensure it makes the necessary backups for recovery if needed. Download and save the contents to the new folder you made and then navigate to the HijackThis.exe to run it. Make sure you are offline with all browsers closed and nothing else open but HijackThis.exe. Then, doubleclick HijackThis.exe, and hit "Scan".
Put an x in the boxes next to these items, then press *fix checked* (see my notes on items that are optional but recommended to fix)
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://collections.inhost.info/detect/urgent.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://collections.inhost.info/detect/urgent.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://collections.inhost.info/detect/urgent.html
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://collections.inhost.info/detect/urgent.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://collections.inhost.info/detect/urgent.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://collections.inhost.info/detect/urgent.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://sharempeg.com/xsearch/
O2 - BHO: (no name) - {8272B062-BD4D-4EAD-A149-45B3CE3F5CDA} - C:\WINDOWS\GPalm.dll<---Greasy Palm Toolbar (open for debate as to whether this is malware or not....Did you install this yourself? If not, let HijackThis fix it).
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O3 - Toolbar: Band Class - {8272B062-BD4D-4EAD-A149-45B3CE3F5CDA} - C:\WINDOWS\GPalm.dll<---Again, install by GreasyPalm. Optional to *fix*
O4 - HKLM\..\Run: [GreasyPalmUpdate] C:\WINDOWS\GreasyPalmUpdate.exe Greasy Palm again (Optional)
O4 - HKLM\..\Run: [SpyHunter] C:\program files\SpyHunter\SpyHunter.exe Optional, but this program is a ripoff Antispyware scanner. You have to pay to let it remove anything and there are others which are MUCH better at removing spyware and they are FREE. Recommended you uninstall this program and get either Adaware or Spybot (listed on this page): How to Stop Hijackers & Spyware Infections, And other malware too!
http://forum.gladiator-antivirus.com/index...?showtopic=9857
O16 - DPF: {4D561B31-49A0-4E2C-8AFF-353468EC669B} (GreasyPalmInstallHelper Class) - http://www.greasypalm.co.uk/bho/update/GreasyPalm.cab <----Greasy Palm, again (Optional)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/244a30e01d9011825f05/...ip/RdxIE601.cab <---netster spyware
Reboot your PC.
As for the trojan AVG is detecting - it is most likely in your Temporary Internet Files folder. Please empty the contents of that folder (clear out your cache) to resolve that problem.
One of your old start page entries lead to a Coolwebsearch hijacker domain. Just to be sure you don't have remnants of that parasite, please download and run this free tool called CWShredder (specially made to remove Coolwebsearch and it's many variants)
Download it here:
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
or
Here:
http://www.majorgeeks.com/downloadget.php?...6c5901960cc6e24
Just download it, and click on it (You will need to have all browsers and any open windows closed). Hit the *Fix* button to run it. Let it fix what it finds. When done, press *next* and you will get the results, and then *exit*
Now, please rescan with HijackThis after doing all that and post a new log to be sure we got everything :)
Thanks for the advice. I have followed the details you provided and rescanned using hijackthis. The new log is as follows:
Logfile of HijackThis v1.97.7
Scan saved at 14:20:38, on 20/03/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp3\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\PROGRA~1\Agnitum\Tauscan 1.6\taumon.exe
C:\program files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\program files\BigFix\BigFix.exe
C:\program files\U.S. Robotics\SureConnect ADSL Modem\SureConnect ADSL Utility\USRSureConnect.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.my.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.my.yahoo.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [Tau Monitor] C:\PROGRA~1\Agnitum\Tauscan 1.6\taumon.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\program files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - Global Startup: BigFix.lnk = C:\program files\BigFix\BigFix.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\program files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\program files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: U.S. Robotics SureConnect ADSL Utility.lnk = ?
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Translate Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Money Viewer (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...ector/swdir.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.brightstreet.com/cif/download/bin/actxcab.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\Resources\IntraLaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/Template...nloads/outc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DE304D5E-F868-42FE-AB73-1D4A986056CD}: NameServer = 194.106.56.6 194.106.33.42
Logfile of HijackThis v1.97.7
Scan saved at 14:20:38, on 20/03/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp3\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\PROGRA~1\Agnitum\Tauscan 1.6\taumon.exe
C:\program files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\program files\BigFix\BigFix.exe
C:\program files\U.S. Robotics\SureConnect ADSL Modem\SureConnect ADSL Utility\USRSureConnect.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.my.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.my.yahoo.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [Tau Monitor] C:\PROGRA~1\Agnitum\Tauscan 1.6\taumon.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\program files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - Global Startup: BigFix.lnk = C:\program files\BigFix\BigFix.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\program files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\program files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: U.S. Robotics SureConnect ADSL Utility.lnk = ?
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Translate Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Money Viewer (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...ector/swdir.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.brightstreet.com/cif/download/bin/actxcab.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\Resources\IntraLaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/Template...nloads/outc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DE304D5E-F868-42FE-AB73-1D4A986056CD}: NameServer = 194.106.56.6 194.106.33.42
That log looks clean, Carl :thumb:
Did you also clear out the TIF folder so AVG quit alerting you about the trojan dialer?
Now that your PC is clean, make sure all programs are running properly and then you'll need to reset your restore point in Windows XP.......why?
One of the best features of Windows ME or XP is the System Restore option, however if a virus infects a computer with this operating system the virus can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.
To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.
(winXP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.
3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/default.aspx?...kb;en-us;310405
Next, we highly recommend you get some extra protection to prevent future infections. Here are some things you can do and some free programs to help :).
How to Stop Hijackers & Spyware Infections, And other malware too!
http://forum.gladiator-antivirus.com/index...?showtopic=9857
Did you also clear out the TIF folder so AVG quit alerting you about the trojan dialer?
Now that your PC is clean, make sure all programs are running properly and then you'll need to reset your restore point in Windows XP.......why?
One of the best features of Windows ME or XP is the System Restore option, however if a virus infects a computer with this operating system the virus can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.
To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.
(winXP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.
3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/default.aspx?...kb;en-us;310405
Next, we highly recommend you get some extra protection to prevent future infections. Here are some things you can do and some free programs to help :).
How to Stop Hijackers & Spyware Infections, And other malware too!
http://forum.gladiator-antivirus.com/index...?showtopic=9857
Have rebooted my PC after turning off system restore and re-run AVG. The virus is still showing as being stored in C:\WINDOWS\Download Program Files. The cache has also been cleared.
Any further advice? :mad:
Any further advice? :mad:
Hi carl,
Check your Private Messages link at the top of this forum. I've sent you a message to send me a copy of the file AVG is detecting so I can have it analyzed.
Is there a file name it is giving you?
These are your Downloaded Program files from the log:
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...ector/swdir.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
--->This one is suspicious as that website shows up in my IESPYAD restricted zone list (I would like a copy of this file please) O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.brightstreet.com/cif/download/bin/actxcab.cab
Do you know what this file is?--->O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\Resources\IntraLaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/Template...nloads/outc.cab
Except for the one I have listed in bold, they all look OK (not sure what the IntraLaunch thing is. If you don't know either, send a copy of that one too please)
AVG should give you the option to delete the file. If so try that.
Also get a second opinion from a free online AV scanner. Here are several recommended ones to use:
Panda's Active Scan
http://www.pandasoftware.com/activescan/co...n_principal.htm
Trend Micro (PC-cillin) - Free on-line Scan
http://housecall.antivirus.com
RAV Antivirus Online Scan
http://www.ravantivirus.com/scan/
eTrust AV web scanner (Computer Associates)
http://www3.ca.com/virusinfo/virusscan.aspx
Check your Private Messages link at the top of this forum. I've sent you a message to send me a copy of the file AVG is detecting so I can have it analyzed.
Is there a file name it is giving you?
These are your Downloaded Program files from the log:
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...ector/swdir.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
--->This one is suspicious as that website shows up in my IESPYAD restricted zone list (I would like a copy of this file please) O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.brightstreet.com/cif/download/bin/actxcab.cab
Do you know what this file is?--->O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\Resources\IntraLaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/Template...nloads/outc.cab
Except for the one I have listed in bold, they all look OK (not sure what the IntraLaunch thing is. If you don't know either, send a copy of that one too please)
AVG should give you the option to delete the file. If so try that.
Also get a second opinion from a free online AV scanner. Here are several recommended ones to use:
Panda's Active Scan
http://www.pandasoftware.com/activescan/co...n_principal.htm
Trend Micro (PC-cillin) - Free on-line Scan
http://housecall.antivirus.com
RAV Antivirus Online Scan
http://www.ravantivirus.com/scan/
eTrust AV web scanner (Computer Associates)
http://www3.ca.com/virusinfo/virusscan.aspx
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